Frequently Asked Questions
What is Pouch Vend?
Pouch Vend provides modern vending machines designed to give customers quick and convenient access to caffeine energy pouches in high-footfall venues.
What types of venues are suitable for Pouch Vend?
Machines are suitable for nightclubs, bars, pubs, gyms, fitness centres, casinos, gaming venues, music venues, members’ clubs, workplaces, events and other busy leisure or hospitality locations.
What are caffeine energy pouches?
Caffeine energy pouches are small, discreet pouches designed to provide caffeine without the need for an energy drink. They are placed between the gum and lip and are available in a variety of flavours and caffeine strengths.
Do the pouches contain nicotine or tobacco?
No. The caffeine energy pouches stocked in Pouch Vend machines are nicotine-free and tobacco-free.
Does the venue need to manage the machine?
No. Pouch Vend provides a fully managed service, including installation, stock replenishment, monitoring and ongoing machine maintenance.
How much space does a Pouch Vend machine require?
The machines have a compact, wall-mounted design, allowing them to make use of areas that might otherwise be unused without taking up valuable floor space.
How do customers pay?
Machines offer quick and convenient contactless payment, allowing customers to purchase directly from the machine without involving venue staff.
Does the machine have age verification built in?
Yes. Pouch Vend machines can feature a built-in age verification system, making them suitable for venues that allow under-18s. The system provides an additional age-control measure where required.
Does the machine have age verification built in?
Yes. Pouch Vend machines can feature a built-in age verification system, making them suitable for venues that allow under-18s. The system provides an additional age-control measure where required.
Does the venue earn from the machine?
Yes. Pouch Vend can provide venues with an additional revenue opportunity, with partnership commission arrangements discussed as part of the venue setup.
Who takes care of restocking?
Yes. Pouch Vend can provide venues with an additional revenue opportunity, with partnership commission arrangements discussed as part of the venue setup.
What happens if there is a problem with the machine?
Pouch Vend handles ongoing machine support and maintenance, so venue staff do not need to manage technical issues themselves.
How long does installation take?
Installation is designed to be straightforward. Once the location and setup have been agreed, the Pouch Vend team can arrange installation with minimal disruption to normal venue operations.
How can a venue get a Pouch Vend machine?
Venues can get in touch with Pouch Vend to discuss the location, expected footfall and suitable machine placement. Once approved, the team can arrange the next steps for installation.